‘Digital Eavesdropping’: The Consumer Goods Giant Aims to Harness Vaseline’s Social Media Breakthrough.
Originally found more than 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline might not appear as an natural focus for social media algorithms.
However, its rise as a popular subject on TikTok has placed it at the forefront of an advertising revolution, where major corporations are allocating substantial funds to content creators and reducing expenditure on promoting products in traditional media.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by chemist Robert Cheeseborough, who noticed oil rig workers rubbing their skin with a residue from oil extraction. Currently, a wave of amateur-created clips have recorded its extensive utilization in “practical tricks”.
Hailed as a remedy for cleaning shoes or making fragrance last longer, along with a cure for creaky hinges. Users have even applied it to prevent the annoyance of chip seasoning clinging to fingers.
Capitalising on the Conversation
Noticing its viral resurgence, marketers at Unilever enhanced the tricks by asking their own scientists to test them and sharing the findings with influencers.
Suggestions that it lessened the sting of chili on the mouth were given the thumbs up. This was also the case for ideas it could prolong perfume and restore leather handbags. Proposals that it might bleach teeth or lengthen eyelashes were refuted.
A Plan Built on ‘Social Listening’
Print ads and broadcast spots would once have dominated Unilever’s advertising drive. However, this online trend has helped convince executives to turbocharge spending on content creators.
This tracking of digital spaces to inform business strategy has been dubbed “social listening”. Fernando Fernández, recently appointed, has stated the intention is to spend a full fifty percent of its huge ad budget on digital creator content.
Adapting to New Consumer Habits
A leading Unilever executive, who is heading the digital initiative, said the company was simply adapting to new ways of engaging audiences. She said interacting online “without dampening the fun” was paramount.
“What is the key to genuine brand integration? That’s always what we’ve been trying to do as brands, back to when people were hanging out their laundry and discussing household products.
“The trend is shifting from a broadcast model, where we would just transmit messages … Today, it's numerous dialogues, many communities. The shift of the algorithms means that these groups seem specialized, yet they are vast.
“If you can make sure your brand is shared by consumers, recommended by peers, this builds credibility and connection. Influencers are vital for this. We are expanding this endorsement system.”
A Revolutionary Change in Media
The strategy reflects dramatic transformations taking place in media consumption, with Gen Z and millennial audiences allocating more attention to digital networks than traditional TV, print, or radio.
The shift is reflected in drops in traditional media advertising. Within the United Kingdom, commercial funding for leading TV channels have fallen by more than £600m in actual value since the end of the last decade.
The Creator Economy Boom
It also reflects a media convergence as brands effectively act as media producers, linking up with hundreds of content creators to boost their products.
An industry expert from a leading agency said: “Obviously there’s a flow of audiences out of certain traditional media outlets and their time is increasingly on Instagram, TikTok and YouTube than they are viewing scheduled television or reading physical magazines.
“Numerous corporations inform us audiences believe endorsements from the personalities they subscribe to more than they trust ads. This is a persistent pattern.”
He noted companies can reduce costs by focusing on influencers over large-scale legacy ad buys, which also enables easier content adjustment to see what works.
This strategy is expanding. Advertising spending on influencer marketing is increasing four times faster than the media industry overall. In the US, it has increased by over 100% since 2021 and is projected to reach tens of billions in 2025.
The Enduring Power of Broadcast
Regardless of the massive shift, executives said they believed TV advertising still had a prominent role to play, as broadcasters retained the power to drive countrywide discourse.
She added: “A top-tier ROI marketing event is still major broadcast spectacles. The issue isn't broadcasters claiming: ‘We are no longer pertinent.’ The focus is on who seizes focus … I believe there is absolutely a role for them.”